How Warranty Works At Sketra

 How Warranty Works At Sketra

Complaint Submission

Register your complaint by visiting the contact us page. The executive will request photos or videos to better understand the problem & Complaint id will be generated

Complaint Classification

Wear & Tear - Problems that do not necessitate the replacement of any parts are resolved in as little as three days.

Malfunction in Parts - If any parts need to be replaced, it will take no more than 7 days in metro cities, and no more than 15 days in the rest of India.

Spare Parts Delivery

If necessary, replace any spare parts. The replacement part will be delivered to the customer's location within 7 days of submitting the complaint.

Technician Visit 

The service executive will come to the customer's home to resolve the issue, and the customer will have 5 days to inspect the product for any remaining issues.